Conditions of stay

    PRICES

    Prices are in € euros and are per 1 night per room in B&B arrangement. Continental breakfast buffet is included (in the normal hours). Service and taxes are normally included

    CONDITIONS

    Reservations are normally in B&B arrangement, Half-board arrangement only for minimum 3 nights stay (you can ask prices during the booking).
    Baby up to 24 months old are free of charge if in the parents bed or € 10,00 per night for the crib. Children up to 12 years old € 20,00 per night for the extra bed.(in tehe parents room)
    Extra bed € 30,00 per night (only possible in superior room or junior suite (max 1 – 2 beds per room).
    Little and medium size animals are welcome at Villa Soleil: you must ask during the reservation and you need authorisation from the Director. For dogs the maximum weight accepted is 5 kilos. Price is € 15,00 per night per animal  (all damages are responsibility of the customer). Animals are not allowed in the common areas like Restaurant, Bar, Breakfast room, Swimming pool and the owner must keep the animal on a leash. All our rooms are NO SMOKING.

    BOOKING CONDITIONS

    A deposit is required to confirm your booking:
    - 1/2 nights stay is the cost of the first night
    - longer stay 30% of the total cost
    Deposit is normally made with credit card: the hotel ask your credit card number with expiration date; a pre-authorisation of the value is made (the payment will be made directly at the hotel)
    With money transfer: recipient Allpromo srl
    IBAN: IT 53 W 02008 30545 000 500 071 803

    CANCELLATION POLICIES

    No cancellation policy until h 18.00 of the 7th day before the check-in date. In this case we release the deposit (not valid in case of special offer or reservations made trough other incoming websites ).
    For cancellations later this term, the hotel will hold all the deposit (not valid in case of special offer or reservations made trough other incoming websites .
    In case of no-show the hotel will charge the total cost of the reservation.
    In case of earlier departure, the hotel will charge the total cost of the reservation.
    In case of reservation made trough other incoming websites is valid the specific policy of the reservation.

    CHECK-IN & CHECK-OUT

    Check-in time is from h. 16.00 to 23.00 (in case of earlier/later arrival please notice the hotel). No check-in is possible later than midnight. For check-in later than 23.00 an extra cost of € 30,00 per room is required.
    In case of earlier arrival (not before h. 9,00 in the morning) you can leave here your luggage in the ward-robe until the room is ready. Check-out time is from h. 8.30 to 10.00 of the check-out day (you can leave your luggage in the ward-robe all the time you need). In case of earlier departure, we ask you to settle the bill on the day before. In case of later departure, the hotel can charge the amount of the extra night.
    You can pay:

    • Cash
    • Accepted Credit card: American Express, Visa, Mastercard, Maestro, CartaSi
    • Accepted Voucher (ask during the booking)
    • NO CHEQUES

    Villa Soleil can check the validity of the credit card during the reservation and at the check-in (check is made by preauthorisation).

    At check-in is compulsory for all guests to show a valid ID document with photo (passport, identity card, driving license, copies are not valid) and a credit card as a guarantee (non-rechargeable cards are not accepted). If you not have a credit card, will be required to you to give a deposit € 250.00 which will then be returned at check-out. Guests without documents are not accepted in our hotel.

    HOURS

    Reception is open from h. 8.00 to 13.00 and from 16.00 to 23.00
    Breakfast is served from h. 7.00 to 10.00
    Restaurant “il Ritrovo dei Poeti” entrance from h. 20.00 to 21.30 (reservation required). By reservation the restaurant is open for lunch. The Restaurant day-off changes during the seasons. Reservations can be made by telephone, mail or directly at the reception desk. The reservation for the hotel’s room does not included also the restaurant reservation.
    Swimming pool is open from may to october, for the limits and hours you can contact the Reception. Swimming pool can be closed for private events.

    This post is also available in: Italian